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#51
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I had the same problem too with the canda BMW and NA BMW. I agree a goodwill policy should be honerd no matter how long or how much money you have spent on the vehicle! let me know how the DIY fix goes? |
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#52
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Me too. I am intersted to know if my intrument cluster can be repaired. Gradual misfiring of pixels is already showing in my instrument cluster.
I drive an 02 X5 3.0d euro. |
#53
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All done. I just have to pay for labor. The guys at Freehold BMW was very nice.
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<<2008 X5 4.8i Titanium Silver Metallic> ![]() .<<2002 X5 3.0 Titanium Silver>> ![]() ![]() |
#54
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I'm wondering why they are doing this by goodwill. Is there a legal problem with being unable to read the odometer? Maybe a call to your state/province consumer affairs commission or DMV can straighten this out. Just a thought.
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#55
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I wonder if they are honoring this same sort of deal on the clusters in the BMW 530 and 540's.
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2013 X5 xDrive3.5i Premium 2002 530I Sport Package 2001 X5 4.4i 2001 M3 |
#56
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Quote:
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<<2008 X5 4.8i Titanium Silver Metallic> ![]() .<<2002 X5 3.0 Titanium Silver>> ![]() ![]() |
#57
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It takes forever to contact Leonora Vlaovich. I called a month ago and someone returned my call only earlier this week. But they did promise to get it taken care of within the next week, so crossing my fingers...
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#58
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I emailed the address above last week Nov 30th, and I got the # for BMW NA customer service, and they told the ticket was just created yesterday. So the email DOES work, but it takes time i guess. the rep told me someone should be contacting me tomorrow regarding the issue to set something up for me. I called a BMW here in south florida and he told me he knew nothing about it. and would have to keep my car for a few days to change the MID, I can do that myself in 20 minutes.
Anyway - here's the BMWNA customer service # 1.800.831.1117 |
#59
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I had the issue with my 2002 X5 3.0 with 68,000 miles. Leonora Vladovich is no longer with BMWNA.
Melissa McNamara-Murphy e-mail: [email protected] responded to me and Betsy Holhman sorted it out. They replaced my instrument cluster for labor only ($132 Weatherford/Berkeley). Wanted to see a copy of my registration etc. Dealer told me cluster would run almost $1000! One tip: Mention your inability to read caution warnings from the cluster, I think it might help |
#60
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Wow, this is some good info; it'll save alot of $$ for many BMW owners. Thanks for the info
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___________________ ![]() ![]() ![]() ___________________ 2002 BMW X5 3.0i ----sold---- 2008 BMW X5 3.0si 2010 BMW 335i M Sports Package & BMW Performance Kit
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