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#21
02-01-2007, 04:50 AM
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#22
02-01-2007, 06:46 PM
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dead pixels on mid
im a new member to this site im from the uk
i also had the pixels mising from mid and after reading the post about this problem and what to do i contacted th uk customer services who then told me to contact my local bmw dealer to get them to apply for a goodwill warrenty replacement as my x5 is now 10 months outside the manufacturers warrenty i have had the mid replaced for this just having to pay the labour charge i would never have believed this to happen when the car has no warrenty it just goes to show what bmw will do to keep there customers happy in the uk the mid would cost over £500 without fitting i think this is a great site with a lot of information thanks cosmo15555
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#23
02-01-2007, 11:19 PM
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I am going to have mine replaced Monday. I contacted BMW USA via their website. I sent in a question about having an issue with the cluster and BMW emailed that day and called the next. I am the second owner and my X5 is 5 years old.
I will have to pay for labor and I will tell you guys about my experience next week!
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#25
02-02-2007, 10:44 AM
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I had to reset all the OBC info, but what a difference being able to read the display without filling-in-the-blank. Service told me the deal saved me $1000. Of course I noticed their hourly labor rate jumped up to $115/hr from $97.50.
  
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Mark         _______________________________2001 X5 4.4i topaz blue/sand Sport, complete Dinan S2  , hitch, V1, tint, BSW Stage 1, Alpine INA-W910BT___________ Life is not fair! You can't protect people from their own stupidity! Laughter makes life worth living
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#27
02-03-2007, 02:26 PM
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The person at BMWNA I talked to was Robert Murphy - They hedge their ability to help you by saying their help is strictly on a case-by-case basis - Which I believe is governed by your history with BMW - I have been a BMW owner for less than 2 years, but have supported (so to speak) my dealers well and have a history with my 2001 X5 of well maintaining (& upgrading) it - I imagine having bought a new X5 last March with extended service & maintenance warrantees also helped their decision to pay 100% of the parts cost for me - just my quess as to why they picked up 100% instead of 50%
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Mark _______________________________2001 X5 4.4i topaz blue/sand Sport, complete Dinan S2 , hitch, V1, tint, BSW Stage 1, Alpine INA-W910BT___________ Life is not fair! You can't protect people from their own stupidity! Laughter makes life worth living
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#28
02-04-2007, 02:39 AM
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Quote:
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2007 X3 3.0si, 6 MT, Premium, White Retired: 2008 535i, 6 MT, M Sport, Premium, Space Grey 2003 X5 3.0 Steptronic, Premium, Titanium Silver 2002 325xi 5 MT, Steel Grey 2004 Z4 3.0 Premium, Sport, SMG, Maldives Blue
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#29
02-04-2007, 03:09 AM
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Just got mine replaced friday morning. Thank you all for this wonderful forum. This place is the best!
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2002 X5 3.0i SOLD!!!!! Mods: AC Scnitzer Body Kit Custom painted body trim AC Schnitzer Exhaust OEM 20" style 87 wheels 3- 12" kicker comp. subwoofers (2200 watt amp) 3- TV screens (2 headrest, 1 in-dash), with PS2 Custom STRUT grille Chrome trim on headlights, foglights, handles, trunk trim, taillights OEM upgraded clear headlights, taillights, sidemarkers K&N filter Other Cars: 2002 Mercedes Benz S500 Designo (Espresso Edition) 2003 BMW 745Li Black Sapphire/Tan
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#30
02-04-2007, 12:08 PM
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The wife just had the X in for a few minor things on Friday. The SA saw that we had a few dead pixels and said that they would replace it. When she went to pick it up, they told her that they could not do it because the guage rings had been put on. Give me a break. So a little advice from you folks that had guage rings and had them replace the cluster would be appreciated.
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2011 X5 35i Space Gray/Black Nevada Leather w Dark Bamboo Trim Convenience Pkg/Running Boards/Cold Weather Pkg/Comfort Access 3rd Row Seating/20% Tint/Style 215 wrapped with Toyo Proxes ST II/ LUX v4 2001 X5 4.4i TiAG/Grey Leather-Retired djbock's Custom X Page! 
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