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#1
05-29-2010, 07:01 AM
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I decided to stop at a VW dealer yesterday that I happened to be driving by (they are not exactly all over the place) and bought 2 x 1 gallon bottles of DEF at $8 each. They had the special tip that threads on to the filler neck and it was easier than adding oil. The add DEF warning disappeared after a couple miles of driving. For those who are following, if you put the "should this be covered" argument aside, it's not a big deal at all - I'm filing DEF maintenance in the "life with a diesel" category. I pulled my boat for the first time last weekend and am 100% in love with this motor, there's no way I would want anything else.
Tim 
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#4
06-27-2010, 11:32 PM
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Look folks. This is stunningly simple. If the paper work for ANY 35d 'warranty' Oil Service does NOT include the line..
"3 83-19-0-440-158 DIESEL EXHAUST FLUID WARRANTY" DO NOT SIGN ANYTHING until it does! Once you sign and drive your 35d off the lot, your dealer has lots of wiggle room when that dreaded warning appears prior to your next 'free' oil service. Your dealer does not get paid by BMW unless you sign off. So this is the only time you have leverage to get the job done right. Funf Dreisig p.s. If you've already screwed up, just go to a VW dealer, buy some DEF and install it yourself. Last edited by FunfDreisig; 06-27-2010 at 11:39 PM.
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#5
06-28-2010, 01:15 AM
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The First oil service was at 7714miles.. Took here in for a rear rattle, service guy looked and said.. "you are about due an oil service, we do that too"... ("3000" on the start up count down).. and did the oil and Urea... now 9000 miles later.. the urea is low and 2500 on the start up count down
Goes in tomorrow From the Service 4 months ago 
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#6
06-28-2010, 08:17 AM
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Quote:
I'd carry that paper work with me and point out that they 'owe' you at least one gallon of DEF to complete the previous DEF replenishment. IIRC your X5 sends your dealer a message at about 1K to go. So a gallon of DEF will probably get you to within the window for your next conditions based oil service. If they want to charge you. Go to a VW dealer and get a gallon in the fancy no spill bottle for $6 and top it up yourself. Funf Dreisig Last edited by FunfDreisig; 06-28-2010 at 08:33 AM.
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#7
09-04-2011, 03:00 PM
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Quote:
I never had any issues with DEF warnings, but I did remind them to top off both DEF tanks. My invoice looks identical to the invoice noted above. My question relates to the amount of DEf needed now that it is just a top off rather than a flush and fill. Are 2-2.5 gals enough until the next oil service? Also, how do the techs know how much to top off--there isn't a measure or is there? I was pissed when I opened the hood and found DEF residue stains throughout the engine bay and also some on my front bumper and headlight. I wiped it off immediately! I always tell the dealer never to wash my cars, so perhaps I would not have seen it had they washed it. But still, why wouldn't the tech clean up any spilt DEF  Isn't it highly corrosive?
__________________
2015--F15 X535i; 2015--F82 ///M4 [ED 6/26/14]; 2015--V60 Polestar (#62:80)*; 2012--E92 335is*; 2011--E70 X5d; 2011--E89 Z435is*;2009--E89 Z435i*; 2008--E92 335i [ED 2/23/08]*;2007--MkV GTI*; 2006--E90 330i*; 2005--E83 X3*; 2004--E83 X3*; 2003--E46 325Ci* *retired
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#8
06-28-2010, 08:19 AM
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On Funf's part# description there is 3 bottled billed out which means he's fully filled. On jgf's there is only 2 meaning he only has 5 gallons out of 6.5...
I've had that argument with our parts guys before. They sent out 5 gallons, I requested more and they said BMWNA didn't want to pay for 3 bottles because it leaves a gallon unused. I told the parts manager it isn't the service departments fault/problem and shouldn't be the customers problem. BMW needs to source 2 gallon or 3.25 gallon containers if they want the right amounts. Been a while since I've done this so I need to ask if they got this straightened out ad what is currently allowed.
__________________
"When you do things right, people won't be sure you've done anything at all" (Bender, futurama) You make something idiotproof, they'll make a better idiot You think professional is expensive, just wait until you pay for amateur. Never let your sense of morals prevent you from doing what is right. Examine what is said, not who speaks. X5 pics RIP 4.6is..... 2003 4.6is 
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#9
06-28-2010, 08:51 AM
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Quote:
 If BMW doesn't want to pay for an extra gallon of DEF they need to source the DEF in containers that add up to 6.5 gallons. It takes SIX 35d DEF flush and fills to completely eliminate 'waste' using the current 2.5 gal containers. To put this in perspective, a gallon of DEF at VW and other reputable sources, costs well under $10 RETAIL. Now think about the value of jgf330xi's and the dealer's time to resolve this - DUH. Funf Dreisig
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#10
01-22-2011, 12:00 AM
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Had DEF warning last night as well @ 4300 miles. About 5 miles after that I had a engine malfunction sign crusing on highway. Nothing major, drove home. Took it to dealer this morning. Didn't get a chance to pull the code before dealer, since my bt tool is out of vins, i'll have to get a new one along with JBD soon. Anywhoo, they pulled the codes and on invoice, it was 4C9E & 4C9F. Just says associated with EGR valve. No hiccups or anything, runs like a champ. Been trying to dig around for the codes description but haven't found anything really.
I was aware of dealers not topping off the DEF outside of interval, but when I asked my SA how much it'd be to top it off, since i was prepared to just have them do it and pay to get it out of the way. He tells me don't worry, we're absorbing the cost on this one. Pretty cool dealer i have, they were the ones that helped me out with my e90 buyback resulting from 3 HPFP failures. Can't really complain.
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