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  #1  
Old 08-24-2011, 11:41 PM
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I had my '01 X5 for almost 10 years--that thing was a tank and had very little problems. Yes, BMWs are expensive to repair (not so much if you go Indy route obviously) but the key is keeping up on the maintenance and taking care of it--they will last.
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  #2  
Old 08-25-2011, 08:22 AM
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^ trying to read the official doc is exactly what I was getting at as you can see when I found it (see below). But earlier you stated comparing them is a bad idea. So... what are we left with exactly if I'm trying to do my own research? Don't? Also don't forget I'm getting 2 extra years with WD, which is equally important.

BTW, JCL, the one you linked is the one I was looking at. I'm not sure how I ended up linking to the GAP policy. Sorry for the confusion. One thing I wanted to mention, part of a hypothetical - the repair kit may be cheap for that issue, but wouldn't labor be a part of the cost I'd be absorbing myself? And to begin with, I wasn't sure what the issue was so I'd be bringing it in anyway and wouldn't know whether I'd be out labor charges plus whatever's not covered...

Now look at this and find the part about wear & tear [on wiring] not being covered... https://www.warrantydirect.com/LuxuryCare.aspx - I can't. It only mentions maintenance stuff like plugs, belts, & hoses not being covered as far as those go. It does say this though: Virtually any mechanical breakdown or problem related to normal wear and tear of your vehicle is covered by LuxuryCare+.

Understood that the claims process is a potential difference, but the BMW plan is a crapshoot to me too.
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Last edited by rh71; 08-25-2011 at 09:04 AM.
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  #3  
Old 08-25-2011, 09:34 AM
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Quote:
Originally Posted by rh71 View Post
^ trying to read the official doc is exactly what I was getting at as you can see when I found it (see below). But earlier you stated comparing them is a bad idea. So... what are we left with exactly if I'm trying to do my own research? Don't? Also don't forget I'm getting 2 extra years with WD, which is equally important.

BTW, JCL, the one you linked is the one I was looking at. I'm not sure how I ended up linking to the GAP policy. Sorry for the confusion. One thing I wanted to mention, part of a hypothetical - the repair kit may be cheap for that issue, but wouldn't labor be a part of the cost I'd be absorbing myself? And to begin with, I wasn't sure what the issue was so I'd be bringing it in anyway and wouldn't know whether I'd be out labor charges plus whatever's not covered...

Now look at this and find the part about wear & tear [on wiring] not being covered... https://www.warrantydirect.com/LuxuryCare.aspx - I can't. It only mentions maintenance stuff like plugs, belts, & hoses not being covered as far as those go. It does say this though: Virtually any mechanical breakdown or problem related to normal wear and tear of your vehicle is covered by LuxuryCare+.

Understood that the claims process is a potential difference, but the BMW plan is a crapshoot to me too.

Contact them to find out - only way to know for sure.

Also, suggest getting a copy of actual policy document first to read the fine print.
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  #4  
Old 08-26-2011, 02:03 PM
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Quote:
Originally Posted by rh71 View Post
One thing I wanted to mention, part of a hypothetical - the repair kit may be cheap for that issue, but wouldn't labor be a part of the cost I'd be absorbing myself? And to begin with, I wasn't sure what the issue was so I'd be bringing it in anyway and wouldn't know whether I'd be out labor charges plus whatever's not covered...

Now look at this and find the part about wear & tear [on wiring] not being covered... https://www.warrantydirect.com/LuxuryCare.aspx - I can't. It only mentions maintenance stuff like plugs, belts, & hoses not being covered as far as those go. It does say this though: Virtually any mechanical breakdown or problem related to normal wear and tear of your vehicle is covered by LuxuryCare+.

Understood that the claims process is a potential difference, but the BMW plan is a crapshoot to me too.
Yes, you would pay for labour (less than an hour in that case), if it wasn't covered by the Platinum package. Note that the pump and fuel sender are a single unit, and the fuel pump is listed as covered, though.

The BMW insurance policy does exclude wear and tear. Warranty Direct appear to cover wear and tear according to your link, which is a benefit, but in practice, I think they are just drawing the line in a different place. What is 'normal' and what is 'abuse'? They do have a good name, but it really comes down to how well they are doing when you make a claim. I think BMW has more financial backing than WD, but that doesn't mean that the BMW plan is necessarily the best one for you. WD make the point that you get exactly what you pay for in an extended warranty. If they are going to cover BMW labour rates and OE parts, as well as wear and tear, how are they making their money? Does it all come down to a bigger profit margin at BMW, or are there other factors at play?

I think you would do fine with either option. Many years ago I worked at a shop that put claims in to WD. A lot of years ago. At that time, they were better than many of the others. They have done well in the years since. I have continued to hear good things about them. I just like the OE policy personally, because I think I can use my relationship with my dealer to get the most out of it. I have no similar relationship with WD.
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  #5  
Old 08-25-2011, 12:27 PM
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Whatever you do, stay away from "EasyCare."

They're the people that Orange County BMW (in NY) use for third party warranties and there is a lot of stuff that wasn't covered on my E53. Granted, I don't remember which tier of warranty I had but it was about $3k.
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Old 08-25-2011, 12:49 PM
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Originally Posted by jeremym View Post
Whatever you do, stay away from "EasyCare."

They're the people that Orange County BMW (in NY) use for third party warranties and there is a lot of stuff that wasn't covered on my E53. Granted, I don't remember which tier of warranty I had but it was about $3k.
Interesting....

First, if you don't knwo what coverage you brought, how can you bad mouth the company?

Second, EasyCare used to have a GREAT reputation- they were owned by Ford and generally paid well...then they were sold and taken private by an investment group...many have said 'wait and see what happens now'...your report is interesting if true, that the change to the financial backing and management impacts the front end.
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Old 08-25-2011, 12:52 PM
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Originally Posted by ard View Post
Interesting....

First, if you don't knwo what coverage you brought, how can you bad mouth the company?

Second, EasyCare used to have a GREAT reputation- they were owned by Ford and generally paid well...then they were sold and taken private by an investment group...many have said 'wait and see what happens now'...your report is interesting if true, that the change to the financial backing and management impacts the front end.
I just didn't remember the specific name of the tier, that's all. I do remember what was covered and what wasn't. In other words, I guess I was implying, that my specific tier was not amazing but I can't remember if it was the best, worst or middle of the road offering.

I just remember it was a pain in the ass, and quite the lengthy process, to get warranty coverage. Then again, I despise OCBMW as well, so maybe it was just them being slackers.
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  #8  
Old 08-26-2011, 07:21 AM
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My month old X5 is in the shop right now. I don't think I would consider owning the car without a warranty on it.

Currently, the trunk latch and rear bumper are getting replaced to new. The bumper is only being covered because it should have been fixed as part of the CPO process.

Also, I got a Self leveling suspension malfunction fault over the weekend. One part had to be completely replaced, of which there is only one part in the country. Also, there was a fan in the engine that needed to be replaced.

All in all, probably $3,000 worth of repairs that I luckily don't have to eat.
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  #9  
Old 08-26-2011, 10:21 AM
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I'm hijacking this thread.......

Anyway, did you get the soft close latch replaced under CPO? I'm just curious as I've seen that the soft close latch on the 7 series is a hit or miss CPO coverage.

My latch doesn't seem right (manual close). Half the time, when I close the hatch, it auto closes, the other time, I need to slam it. I tried realigning it myself and I prob further messed it up.

RE: Warranties, it's a nice to have but I wouldn't pay extra to buy one. I bought mine CPO'd becuase the dealer had the car I wanted, I even negotiated a price with them taking the CPO off but decided to keep it on.
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  #10  
Old 08-26-2011, 12:45 PM
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Quote:
Originally Posted by cravin View Post
My month old X5 is in the shop right now. I don't think I would consider owning the car without a warranty on it.

Currently, the trunk latch and rear bumper are getting replaced to new. The bumper is only being covered because it should have been fixed as part of the CPO process.

Also, I got a Self leveling suspension malfunction fault over the weekend. One part had to be completely replaced, of which there is only one part in the country. Also, there was a fan in the engine that needed to be replaced.

All in all, probably $3,000 worth of repairs that I luckily don't have to eat.
How many miles were on it when you bought it ? And why was the bumper needing to be replaced ?
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