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  #11  
Old 08-25-2011, 01:08 AM
ard ard is offline
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Originally Posted by jeremym View Post
I'm in a bit different of a situation but...

I bought my 07 CPO'ed back in January. My factory warranty and maintenance just ended on 8/15/11 and it feels so good to have a CPO..."just in case."

Then again, it's still a step down from full warranty and free maintenance. At least it's something.

I'd never buy any newer vehicle without some sort of warranty. I got rid of my E53 when my aftermarket warranty expired and haven't looked back.
The BMW CPO warranty is equivalent to the "Gold" extended warranty. Sure it is not the 'platinum', and definitely not a new car warranty, but it will surely take care of the major stuff. WHATEVER you do, wean yourself off of 'BMW dealer' maintenance and service, use them only for warranty stuff.

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Originally Posted by rh71 View Post
this is another reason I'm unsure about the BMW warranty over something like warrantydirect. For 3 more years, 70k total miles, my SA quoted me $4600. WD quoted me 5 more years, 60k total miles for $3800 for their top tier coverage (I've only done 22k in 4 years). If BMW covered exactly the same, I would hesitate and go with their own name, but it doesn't - it doesn't include wear & tear (like they have been for me on the original warranty), and it doesnt' cover the nav if it has previously shown issues (which mine has), among other things. I'm sure there's an official document somewhere, but with the price, coverage period, and limitations, I'm likely staying away from BMW. WD has a great reputation too... and I wouldn't be able to get better anywhere outside.

EDIT>> http://cache.bmwusa.com/pdf_297ba288...2-86ac07d46da1

I think if they list what's NOT covered it would be more beneficial.

For example, I just got my car back for a "fuel level sensor wire at pump connector burnt"... my fuel gauge was behaving erratically. The doc does not specify wires or the fuel level sensors being covered. Ugh.
It is laughable that people try to evaluate warranties by comparing lists of parts and numerical coverages... I can make any warranty seem cheaper and better than the BMW plan- but it'll be like shooting fish in the barrel when you try and actually USE it!

If you are buying a BMW warranty you SHOP, just like you did for the car. ASKING the SA for a price will not be a plan. Prices are listed here, and there are vendors/sponsors who will deal privately.

There is this weird thing that happens with consumers...they get scared of the big price tag of an OEs plan, but are fearful of going naked...so they look at these other plans- knowing in their heart it is a crap shoot, and they make get screwed, but they rationailze it with "well at least it is something, and maybe I'll be OK...better than nothing..."

The issues with aftermarket have been stated here and in MANY other forums.... some people do OK, others get screwed. The same company, same plan- depends on how the underlying finances are doing- they may be OK at first but find the fund isn't doing so well and they need to reject more...or they made a mistake with the car and claims are running ahead of predicted.... once this happens there are myriad ways for them to run you around- denying teardowns, dragging feet on approvals, claiming their allowances are lower than the dealer says, etc, etc, etc.

Finally, the BMW Platinum plan covers the nav, even if it did have prior issues... and the BMW plans will cover the incessant and repetitive 'programming' that repairs seem to require.

Finally, "an official document somewhere"??? People really do buy this crap without reading the contracts- rather amazing to me. $3800 or 4600 and they blindly trust a verbal assertion over the phone and/or a webpage description. Read the policy AND use an interpretation that will be the most prejudicial against you- THAT will be what you'll get.

Contact some sponsors-

A
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  #12  
Old 08-25-2011, 08:22 AM
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^ trying to read the official doc is exactly what I was getting at as you can see when I found it (see below). But earlier you stated comparing them is a bad idea. So... what are we left with exactly if I'm trying to do my own research? Don't? Also don't forget I'm getting 2 extra years with WD, which is equally important.

BTW, JCL, the one you linked is the one I was looking at. I'm not sure how I ended up linking to the GAP policy. Sorry for the confusion. One thing I wanted to mention, part of a hypothetical - the repair kit may be cheap for that issue, but wouldn't labor be a part of the cost I'd be absorbing myself? And to begin with, I wasn't sure what the issue was so I'd be bringing it in anyway and wouldn't know whether I'd be out labor charges plus whatever's not covered...

Now look at this and find the part about wear & tear [on wiring] not being covered... https://www.warrantydirect.com/LuxuryCare.aspx - I can't. It only mentions maintenance stuff like plugs, belts, & hoses not being covered as far as those go. It does say this though: Virtually any mechanical breakdown or problem related to normal wear and tear of your vehicle is covered by LuxuryCare+.

Understood that the claims process is a potential difference, but the BMW plan is a crapshoot to me too.
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Last edited by rh71; 08-25-2011 at 09:04 AM.
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  #13  
Old 08-25-2011, 09:34 AM
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Quote:
Originally Posted by rh71 View Post
^ trying to read the official doc is exactly what I was getting at as you can see when I found it (see below). But earlier you stated comparing them is a bad idea. So... what are we left with exactly if I'm trying to do my own research? Don't? Also don't forget I'm getting 2 extra years with WD, which is equally important.

BTW, JCL, the one you linked is the one I was looking at. I'm not sure how I ended up linking to the GAP policy. Sorry for the confusion. One thing I wanted to mention, part of a hypothetical - the repair kit may be cheap for that issue, but wouldn't labor be a part of the cost I'd be absorbing myself? And to begin with, I wasn't sure what the issue was so I'd be bringing it in anyway and wouldn't know whether I'd be out labor charges plus whatever's not covered...

Now look at this and find the part about wear & tear [on wiring] not being covered... https://www.warrantydirect.com/LuxuryCare.aspx - I can't. It only mentions maintenance stuff like plugs, belts, & hoses not being covered as far as those go. It does say this though: Virtually any mechanical breakdown or problem related to normal wear and tear of your vehicle is covered by LuxuryCare+.

Understood that the claims process is a potential difference, but the BMW plan is a crapshoot to me too.

Contact them to find out - only way to know for sure.

Also, suggest getting a copy of actual policy document first to read the fine print.
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  #14  
Old 08-25-2011, 12:27 PM
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Whatever you do, stay away from "EasyCare."

They're the people that Orange County BMW (in NY) use for third party warranties and there is a lot of stuff that wasn't covered on my E53. Granted, I don't remember which tier of warranty I had but it was about $3k.
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  #15  
Old 08-25-2011, 12:49 PM
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Originally Posted by jeremym View Post
Whatever you do, stay away from "EasyCare."

They're the people that Orange County BMW (in NY) use for third party warranties and there is a lot of stuff that wasn't covered on my E53. Granted, I don't remember which tier of warranty I had but it was about $3k.
Interesting....

First, if you don't knwo what coverage you brought, how can you bad mouth the company?

Second, EasyCare used to have a GREAT reputation- they were owned by Ford and generally paid well...then they were sold and taken private by an investment group...many have said 'wait and see what happens now'...your report is interesting if true, that the change to the financial backing and management impacts the front end.
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  #16  
Old 08-25-2011, 12:52 PM
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Originally Posted by ard View Post
Interesting....

First, if you don't knwo what coverage you brought, how can you bad mouth the company?

Second, EasyCare used to have a GREAT reputation- they were owned by Ford and generally paid well...then they were sold and taken private by an investment group...many have said 'wait and see what happens now'...your report is interesting if true, that the change to the financial backing and management impacts the front end.
I just didn't remember the specific name of the tier, that's all. I do remember what was covered and what wasn't. In other words, I guess I was implying, that my specific tier was not amazing but I can't remember if it was the best, worst or middle of the road offering.

I just remember it was a pain in the ass, and quite the lengthy process, to get warranty coverage. Then again, I despise OCBMW as well, so maybe it was just them being slackers.
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  #17  
Old 08-26-2011, 07:21 AM
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My month old X5 is in the shop right now. I don't think I would consider owning the car without a warranty on it.

Currently, the trunk latch and rear bumper are getting replaced to new. The bumper is only being covered because it should have been fixed as part of the CPO process.

Also, I got a Self leveling suspension malfunction fault over the weekend. One part had to be completely replaced, of which there is only one part in the country. Also, there was a fan in the engine that needed to be replaced.

All in all, probably $3,000 worth of repairs that I luckily don't have to eat.
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  #18  
Old 08-26-2011, 10:21 AM
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I'm hijacking this thread.......

Anyway, did you get the soft close latch replaced under CPO? I'm just curious as I've seen that the soft close latch on the 7 series is a hit or miss CPO coverage.

My latch doesn't seem right (manual close). Half the time, when I close the hatch, it auto closes, the other time, I need to slam it. I tried realigning it myself and I prob further messed it up.

RE: Warranties, it's a nice to have but I wouldn't pay extra to buy one. I bought mine CPO'd becuase the dealer had the car I wanted, I even negotiated a price with them taking the CPO off but decided to keep it on.
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  #19  
Old 08-26-2011, 11:32 AM
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Yes, it's being replaced under warranty. There is a black plastic hook to the latch that is most outer facing. That black piece has gotten stuck on me, so sometimes, after you open the back, that latch stays partly closed. Then when you're closing the tailgate, that black plastic piece bumps into the metal loop and causes the door to pop back open. The first time I took it in, they lubed it up with some grease. Still happens occasionally, so they're replacing the whole latch mechanism.
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  #20  
Old 08-26-2011, 12:45 PM
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Quote:
Originally Posted by cravin View Post
My month old X5 is in the shop right now. I don't think I would consider owning the car without a warranty on it.

Currently, the trunk latch and rear bumper are getting replaced to new. The bumper is only being covered because it should have been fixed as part of the CPO process.

Also, I got a Self leveling suspension malfunction fault over the weekend. One part had to be completely replaced, of which there is only one part in the country. Also, there was a fan in the engine that needed to be replaced.

All in all, probably $3,000 worth of repairs that I luckily don't have to eat.
How many miles were on it when you bought it ? And why was the bumper needing to be replaced ?
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