Interesting: In all the years of having Mac products ( Believe me I mean a lot of years) I have only sent something back once, and been in the store once about a problem. Both times the problems were fixed so quickly i was really impressed. Maybe it's because i'm closer to Cupertino.
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Originally Posted by trueX5er
Interesting. I've been to the Apple store at least a dozen times with my iBook. They've sent it out to Kentucky for repair four times, two for hard drives, once for software, and another for a logic board. Three strike rule my a**. When I asked, they said "we don't keep records on past services" I guess they lost my entire service history, because I manually had to tell them my reciept numbers. I'm going to e-mail that contact right now about my experiences. Thank you for that. (EDIT: nevermind...anybody in USA? Thanks, though)
Scottie: Good luck finding a laptop. I had an old Toshiba a few years back, it caught fire, Best Buy had no trouble taking it in and giving me a $1200 dollars. (much more than the value). But hopefully they've changed.
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07-31-2007, 03:57 AM
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