Post Your Extended Warranty/Maintenance Pricing

[gasman]

The new person handling the extended maintenance program is Ryan Lee. I also wanted to do the original owner protection program from them, but there were issues with purchasing a 2OPP from out of state. I'm from CA and sent in my key fob. I was quoted $1995, but got it for $1895. There was no one in so cali that would come close to the ext maint price. I got the 2OPP locally for the same price as bmw of macon, $3525, but that was from the dealership where I bought my X5 and service at. No one else came close to that 2OPP price and basically he said he just wanted his numbers higher for the end of the month. HTH

[ssx5]

The same gentleman quoted me $2295 which includes $200 for mileage being over 50k. I know other's got a better deal. Can any one confirm?
Thanks

[X5 Meister]

So whatever happened to the driver's side mirror problem?

Originally Posted by rastaFarai

So an update on my extended Platinum Fidelity Warranty purchased from Rallye BMW in Long Island NY.

Went in today for my first warranty work. My folding mirrors. Was a bit nervous to see if they would do it - but i figured might as well test them out on something that I could actually do myself.

So BMW diagnosed the issue and said the passenger side mirror motor needed to be replaced. $624 for parts. 3hrs labor at $130/hr. Although it would take me 1 hr to replace motor..

So Fidelity covered it. Only thing they didn't cover was the full 1hr diagnose fee of $130, they only covered half an hr.

The catch is that it didnt fix my folding mirror problem - it just fixed my mirror motor so the mirror goes down when i reverse and doesn't get stuck anymore. Total $920.

I only paid $70 out of pocket because fidelity didn't cover the other 30 min diagnose time. 0 deductible because i went to Rallye where i bought it.

So next step with mirror folding issue is the other motor (drivers side) needs to get replaced because it comes to far in so it folds back out. Because the service will be over $1000 fidelity needs to send an "inspector" out. I didnt see that fine print. So that will be next week because I want my car for the weekend.

So as of right now i'm pleasantly surprised and extremely happy with my fidelity extended warranty. Again - always be mindful of the warranty you buy and don't complain about it if you didnt read the fine print. I purchased the platinum because it made sense with the low mileage i had.

Anyone know how these extended warranty companies make $? They couldnt have spent $850 on my behalf. Seems crazy considering I paid $2600 total for 5 yrs. Is it all in the science of probability and risk assessments?

[rastaFarai]

Originally Posted by X5 Meister

So whatever happened to the driver's side mirror problem?

Hey - they fixed the other side after the guy came out and looked at it. I also got a mazda 3 rental too..

i have air strut leak now i think where driver side gets low after parked for a while. i'm thinking i may just need calibration again for my air ride suspension or maybe even new strut. Doubting they will cover it as it isn't "broken" and might also be a wear and tear item. although i did ask this when i purchased it and they said it was covered. but it might be covered as broken, and not as "leaking" - it is going to suck to cover $130 diagnose dealer fee to have fidelity tell me no and dealer quote me $2gs LOL - then have to go buy the remanufactured ones at a fraction lol.

will try it out at dealer when i have the time. if they do pay for it - then fidelity platinum is the ultimate after market warranty. they would have surprised me twice.

[X5 Meister]

How does the billing work? Does Rallye bill Fidelity directly or do you pay the Rallye bill and get reimbursed from Fidelity?

BTW, I don't know what the hell they replaced for $624. The right mirror motor repair kit is 67-13-8-381-998 and retails for $197.60 and there is no way that is a 3 hour job, but even if it was it seems like it cost at least double of what it should have cost.

Originally Posted by rastaFarai

So an update on my extended Platinum Fidelity Warranty purchased from Rallye BMW in Long Island NY.

Went in today for my first warranty work. My folding mirrors. Was a bit nervous to see if they would do it - but i figured might as well test them out on something that I could actually do myself.

So BMW diagnosed the issue and said the passenger side mirror motor needed to be replaced. $624 for parts. 3hrs labor at $130/hr. Although it would take me 1 hr to replace motor..

So Fidelity covered it. Only thing they didn't cover was the full 1hr diagnose fee of $130, they only covered half an hr.

The catch is that it didnt fix my folding mirror problem - it just fixed my mirror motor so the mirror goes down when i reverse and doesn't get stuck anymore. Total $920.

I only paid $70 out of pocket because fidelity didn't cover the other 30 min diagnose time. 0 deductible because i went to Rallye where i bought it.

So next step with mirror folding issue is the other motor (drivers side) needs to get replaced because it comes to far in so it folds back out. Because the service will be over $1000 fidelity needs to send an "inspector" out. I didnt see that fine print. So that will be next week because I want my car for the weekend.

So as of right now i'm pleasantly surprised and extremely happy with my fidelity extended warranty. Again - always be mindful of the warranty you buy and don't complain about it if you didnt read the fine print. I purchased the platinum because it made sense with the low mileage i had.

Anyone know how these extended warranty companies make $? They couldnt have spent $850 on my behalf. Seems crazy considering I paid $2600 total for 5 yrs. Is it all in the science of probability and risk assessments?

[rastaFarai]

Originally Posted by X5 Meister

How does the billing work? Does Rallye bill Fidelity directly or do you pay the Rallye bill and get reimbursed from Fidelity?

BTW, I don't know what the hell they replaced for $624. The right mirror motor repair kit is 67-13-8-381-998 and retails for $197.60 and there is no way that is a 3 hour job, but even if it was it seems like it cost at least double of what it should have cost.

Rallye bills fidelity directly and fidelity pays via their credit card or something. i agree - 3 hrs is crazy. also diagnose fee is crazy. but that is between bmw and fidelity. 1.5 hr diagnose fee? i could have told them what was wrong in 10 minutes. that's what i hate about dealer. regardless Fidelity even paid the diagnose fee but said they'd only pay a portion. so i came out of pocket $70 total for entire job. no deductible since i was at "home" dealer where i purchased warranty.

[X5 Meister]

I don't understand why you are getting screwed for the diagnosis? Is that your responsibility every time? They can't repair what hasn't been diagnosed, so it seems like an integral part of any repair. Do they only allow for an hour of diagnosis or something?

From what I can tell regarding the Platinum coverage, the air suspension should be covered. A leak is not normal and so means it's broken. It will be interesting to hear the end result. Keep us updated.

Originally Posted by rastaFarai

Rallye bills fidelity directly and fidelity pays via their credit card or something. i agree - 3 hrs is crazy. also diagnose fee is crazy. but that is between bmw and fidelity. 1.5 hr diagnose fee? i could have told them what was wrong in 10 minutes. that's what i hate about dealer. regardless Fidelity even paid the diagnose fee but said they'd only pay a portion. so i came out of pocket $70 total for entire job. no deductible since i was at "home" dealer where i purchased warranty.

[jknotz]

$2,780 4 years 48 K miles, includes wear and tear coverage.


bought in Jan 09 for a 2004 X5 4.8is

Go Beavs !

[X5rolls]

06 4.8is
35,400 miles

Warrentech Automotive Inc
Elite Plus Warranty
6 years - 100,000 miles
$0 deductable
$2865

Sold by VOB BMW, Rockville MD

[X5rolls]

Originally Posted by X5rolls

06 4.8is
35,400 miles

Warrentech Automotive Inc
Elite Plus Warranty
6 years - 100,000 miles
$0 deductable
$2865

Sold by VOB BMW, Rockville MD

Thought I would give an update.

I really can't say enough good things about this warranty and how the company and Mile One BMW in Silver Spring Md worked together for me.

The transmission failed and was replaced, $0 to me and I had a free BMW loaner the entire time.

The left front air shock failed, $0 to me and free BMW loaner.

The right front air shock failed, $0 to me and free BMW loaner.

A few other minor parts failed and the same, $0 to me and a new BMW loaner.

The initial cost was a fair amount of money but it clearly paid for itself, a few times over.

My Service Advisor, Kevin Hull is professional and trustworthy and he worked with the warranty company to get them to pay for the repairs.

While the x5 is an amazing vehicle, I prefer to have an extended warranty beyond the 50k miles with a $0 deductible so I have no out of pocket and the cost of ownership is actually lower than the norm. This was a winning formula for this vehicle. I still have 12k left or till 9/15 before expiration. I may investigate availability and cost to extend or purchase a new policy, I enjoy the 4.8is that much.

If I can't find one I will likely hold onto it if/until there is a number of major expenses. But, if I do decide to sell it, I have been thinking of a '13 X5M as a replacement, last year of the model run etc. anyone have experience with extended warranties for X5M's?