Dealer Blows my 4.8is engine! - Page 13

bcredliner · #1 06-27-2013, 11:20 AM

On a new engine I change oil and filter at 2,000mi. After that I change oil and filter every 5,000 miles. On racing engines, after every session. When I have opened up any of those engines they looked new, no crud anywhere. I looks at it like dis--I ain't drinkin' day ol' beer eder cus it gits skunky. It may make no difference in how long anything lasts but it sure makes me feel like I am doing my best to see that it does. It seems logical to me that the more the oil is contaminated the greater the potential for damage as the lubricity degrades, and, they are swiping oil on every stroke. dat bees a lot of hay in the barn. I have no idea how that could be proved either way.

AquilaBMW · #2 06-27-2013, 11:26 AM

Funny... I remember back in the day when my Dad used to tell me oil changes should be done every 3K miles or so.

bcredliner · #3 06-27-2013, 12:00 PM

I don't know how far back in the day that was but if it was before detergent oil or multi-weight oil, 5,000 miles or even less, especially a high performance street racing engine was not uncommon.

BigBlack48is · #4 06-27-2013, 12:18 PM

Off topic here guys!! any update from the dealer???

BigBlack48is · #5 06-27-2013, 12:18 PM

Off topic here guys!! any update from the dealer???

X-cellent · #6 06-27-2013, 01:54 PM

Quote:

Originally Posted by BigBlack48is

Off topic here guys!! any update from the dealer???

exactly!!!!

Bnagy4.8 · #7 06-28-2013, 01:16 AM

Update: The engine was two days delayed from leaving Germany due to all the computers crashing which also delayed all back order shipments etc. I Haven't herd yet whether or not it has arrived but I did ask them what type of engine they purchased (short block, long block) and the service manager said it is a complete engine replacement ready to drop in. They are putting a 2 year unlimited mile warranty on the engine which is nice. As of yet I am still just waiting for the news for which it is ready for me to pick up!

They contacted me and asked if there was any other work that I would like them to do while it was in there. So why not, I asked them about a couple of jobs (replace my rear air bags and compressor with parts that I will supply) and of course they quoted me $800 for the work which was 6 hours @ $125/hr + tax, better yet, they aren't giving me any kind of break on the work but he said he might be able to work with me on the cost. LMAO! Give me my truck back!!!

Bnagy4.8 · #8 06-30-2013, 12:16 PM

Update: So I guess the engine was 2 days delayed leaving Germany due to the computers crashing at the facility in Germany (so any one who was waiting on parts that were back ordered etc. they will be late too). Not a big deal though.. still waiting. the engine should have gone through customs and should be at the dealer or almost to the dealership by now.

I spoke with the service manager and asked him was part of the engine i was receiving (long block, short block as shown on real oem) as a request by a few users on here, and his reply was that i'm receiving a brand new replacement engine. The engine is complete and ready to drop in, 0 miles-0 hours. 2 year warranty unlimited mile warranty. no complaints there.

After the conversation he asked me if there was any more work that I would like them to do while it is in there. So of-course I asked him if they could replace my rear air bags and compressor (with parts i have ordered from home). So he gives me a quote of $800+ for 6 hours of labor at $125/hr. REALLY?!! after all the shit they still arent going to try and make good on there screw up. So I was able to talk him down to 85.95/hr based on an advertised coupon a few months back (while my truck was waiting in there shop) that will still be 600+. what blows my mind is that i paid $390 to have my 2 front air struts replaced (just the bags) at a independent shop. Stealership defined!

Any ways I told him if they make it $500 then they have a deal, we will see if they buy it. In the mean time i cant wait to update all on my new and improved engine.

Also thank you for every ones input on oil changes I completely agree with all the comments made 15k miles per oil change is a ticking time bomb, im a believer of 7000-8000 miles per oil change on fully syn.

Ill keep every one up to date though.

Bnagy4.8 · #9 07-10-2013, 01:56 AM

Update 7/09/13:

So as if nothing more could go wrong in this nightmare, the drama continues. After speaking to the service manager last week to get an update on the engine that should have shipped last month on the 17th along with the issue with BMW and the customs of in Germany preventing items from entering the USA I thought the engine should have arrived by now, but I was wrong.

Today I called my service manager to find out that he has taken on another job within the company and a new service manager has taken his place. He was however up to speed on the issue but I don't think anything tops living it. I spoke to him about bringing in my suspension part (which was discussed with the previous manager) to have them installed while my truck was in the shop. He agreed and told me to bring them in and he would "take care of it" (at the agreed price of $500? not sure.) I told him I would bring them in on Wednesday but I paid a visit to them a day early since I was in the area and the first thing I noticed was that my car was no longer in the shop. After I spoke with the service manager (who looks like David Cross in a way) who seems to be very apologetic toward my situation I asked him where my car was. He then asked a service tech and the tech pointed to the end of the garage (outside).

After walking through the shop which had about 7 bays open I see me truck out side next to the wall of the garage. Now the first thing I notice was my flat tire on the right front tire, rim on the ground (that one stewed with me for a while) he will be looking into my tires and rims when the service manager gets back from vacation. The tech hooks it up to the battery charger to unlock my doors (because my battery is unhooked) he pops the hood and with out the engine, daymnm, that engine bay is HUGE!!

Now the estimated time of wait isn't till the end of July sometime. Bare-in-mind my truck has been in the shop since 4/2/2013 so that will make 4 months. The service manager did say that I "will be getting all kinds of goodies" and I "will come out of this smelling rosey". I will let all of you decide on that.

Ricky Bobby · #10 07-10-2013, 08:30 AM

Quote:

Originally Posted by Bnagy4.8

Update 7/09/13:

So as if nothing more could go wrong in this nightmare, the drama continues. After speaking to the service manager last week to get an update on the engine that should have shipped last month on the 17th along with the issue with BMW and the customs of in Germany preventing items from entering the USA I thought the engine should have arrived by now, but I was wrong.

Today I called my service manager to find out that he has taken on another job within the company and a new service manager has taken his place. He was however up to speed on the issue but I don't think anything tops living it. I spoke to him about bringing in my suspension part (which was discussed with the previous manager) to have them installed while my truck was in the shop. He agreed and told me to bring them in and he would "take care of it" (at the agreed price of $500? not sure.) I told him I would bring them in on Wednesday but I paid a visit to them a day early since I was in the area and the first thing I noticed was that my car was no longer in the shop. After I spoke with the service manager (who looks like David Cross in a way) who seems to be very apologetic toward my situation I asked him where my car was. He then asked a service tech and the tech pointed to the end of the garage (outside).

After walking through the shop which had about 7 bays open I see me truck out side next to the wall of the garage. Now the first thing I notice was my flat tire on the right front tire, rim on the ground (that one stewed with me for a while) he will be looking into my tires and rims when the service manager gets back from vacation. The tech hooks it up to the battery charger to unlock my doors (because my battery is unhooked) he pops the hood and with out the engine, daymnm, that engine bay is HUGE!!

Now the estimated time of wait isn't till the end of July sometime. Bare-in-mind my truck has been in the shop since 4/2/2013 so that will make 4 months. The service manager did say that I "will be getting all kinds of goodies" and I "will come out of this smelling rosey". I will let all of you decide on that.

Grrrrrrrr on the front rims, they better get the mobile wheel guy to refinish all rims to like new condition! Did you have a flat when you went into the shop??

Also, if the only other job is to have them replace your rear bags and compressor while its out of service, and their best offer is to replace them at 500 bucks, save your money. I replaced my compressor in my garage in an hour with no more than a few metric sockets and a flat head screwdriver, and that included taking the spare tire out and putting everything back together.

As for the rear airbags? No more than an hour for both, the most amount of time is taking the panels off the spare tire trunk area so you can loosen the banjo bolt on the air reservoirs to bleed off the air. After that's done, its one clip on the bottom of the bag, and clipped up top. Literally if you pay for these things to be replaced I think its a ripoff, for the ease and for all your troubles, I would expect them to replace them for free.

Good luck on the engine, you are a more patient man than I am (I'd at least be asking for covered parking in the meantime while I wait, can't they park it indoors in the corner of the sop at least? Your Black sapphire gets dusty, rained on, birds crapping on it, etc just sitting outside, would drive me crazy!) Mine is garage kept though, not sure if yours is used to being outside.