Dealer Blows my 4.8is engine!

[motordavid]

The Most Remarkable 'Repair' Thread Continues...
Hopefully, someone from BMW NA, above summer intern level, is reading this.

I agree with the bs level of 'engine in customs', and the product in process is very easy to track, by a caring dealer.

Dealer Mgmt/ownership is either not aware of the situ, or does not give a flying fook, or they are using this situ for after hours hilarity at the local watering hole.

The flat tire/dead batt are simply icing on the dog poop.

Reading this 15 page thread, I would have real concerns that the dlr is really capable of properly installing the 'new' engine, (and all its ancillary electronics/hoses/connections, et al), if/when the 'new' engine shows up.

I would find the best ambulance chaser-deficient product/service barrister in my county or state and move it up a serious notch.
GL, mD

[BigBlack48is]

Originally Posted by motordavid

The Most Remarkable 'Repair' Thread Continues...
Hopefully, someone from BMW NA, above summer intern level, is reading this.

I agree with the bs level of 'engine in customs', and the product in process is very easy to track, by a caring dealer.

Dealer Mgmt/ownership is either not aware of the situ, does not give a flying fook, or they are using this situ for after hours hilarity at the local watering hole.

The flat tire/dead batt are simply icing on the dog poop.

Reading this 15 page thread, I would have real concerns that the dlr is really capable of properly installing the 'new' engine, (and all its ancillary electronics/hoses/connections, et al), if/when the 'new' engine shows up.

I would find the best ambulance chaser-deficient product/service barrister in my county or state and move it up a serious notch.
GL, mD

At the very least get a lawyer to send the dealership and bmw na a certified letter stating that they now have XX days to bring resolution to your case otherwise you will be forced to pursue legal matters in a court of law.

I once took my X into the dealer and they scrapped a rim on the sidewalk, I made then re-finish ALL of my rims because they "no longer matched"... they took care of me! I am SURE they will take care of you.

Be strong brother!!

[X5 Manic]

Wow... I would have lost it if the dealer did that to my X5....

[X-cellent]

I'd wager your old motor is off somewhere in a dark corner of some garage being rebuilt....it will be their last play as a way to get you back in the sav sooner. I ship entire yachts back and forth overseas, owner's supply, tenders, TV's, all sorts of "stuff" and rarely have customs issues and we are a small potatoes company......

[AquilaBMW]

It is absurd to think that a manufacturer like BMW would have trouble with bringing in an engine through customs. They have a plant in the US that they must ship a ton of stuff to on a regular basis. I start to think along the lines that they might be trying to rebuild your engine as someone mentioned.

This is enough for them to give you another car. They are really taking the piss on this.

[TerminatorX5]

Originally Posted by AquilaBMW

It is absurd to think that a manufacturer like BMW would have trouble with bringing in an engine through customs. They have a plant in the US that they must ship a ton of stuff to on a regular basis. I start to think along the lines that they might be trying to rebuild your engine as someone mentioned.

This is enough for them to give you another car. They are really taking the piss on this.

conversation at the CBP field office in NJ -

"what's in that crate?"

"looks like columbians are smuggling some coke in"

"ok, lets hold it... what is in this crate?

"it says 'engine for a BMW'"

"where is it coming from?"

"comes from germany, shipper is BMW, receiver is BMW dealer"

"BM- who?? what do you mean, 'engine'? the other day i saw a container full of transmissions. are they trying to smuggle a car piece by piece and avoid paying custom dues? HOLD THIS SHIPMENT TOO!! and hold ALL shipments from this BM-whatever get-up... probably a fly-by-night operation"

[tmv]

If BMWNA won't step in and have this resolved to your satisfaction in a timely manner, imagine what scandal this would cause if we all post a link to it, on all the bimmers forums.
You sir, deserve a "Patience" Award.

[TwinTurboGTR]

Originally Posted by tmv

If BMWNA won't step in and have this resolved to your satisfaction in a timely manner, imagine what scandal this would cause if we all post a link to it, on all the bimmers forums.
You sir, deserve a "Patience" Award.

Hahaha... That is a great idea. He does deserve a patience award.

How much you wanna bet the dealer will slap us all with a C&D letter faster than they will have the motor in their shop?

[TerminatorX5]

Originally Posted by TwinTurboGTR

Hahaha... That is a great idea. He does deserve a patience award.

How much you wanna bet the dealer will slap us all with a C&D letter faster than they will have the motor in their shop?

Slander laws protect you if you are stating the TRUTH... if you say that somebody is UGLY, that is your opinion, and it is a slander... if you say that somebody has one eye bigger than the other, a nose like on a gibbon, double chin like on a pelican, bowed legs, left side of the head is bold and the right side is overgrown, has buck teeth - as along as the description is correct and you are not drawing your own politically incorrect conclusions, you are safe...

so, if I say, that there is a long-standing member on the forum who claims that he had his truck serviced for oil change by a Blah Blah dealer and due to a mistake by the technician, the engine hydrolocked and seized, and that the dealer in 4 months has not resolved the issue - you are stating this to the best of your knowledge, and this statement is protected under the Bill of Rights... you let the reader draw conclusions, even though it was your intention in the first place to flame the dealer...

it is similar to the can of beer in brown bag - everyone knows that you are drinking beer in public, (which is illegal in many US jurisdictions) but it is covered, law is upheld and everyone is happy...

I still think that the OP needs to show that his patience has limits... unless, it is limitless and he is ok to wait for a couple of years... Which I don't think is the case...


you need to be a member of the BMW CCA for the help from them:

Member Privileges

• Access to our Technical Service Advisors for personalized advice.
• Ombudsmen to help with dealer issues.
• Outstanding national events including BMW CCA’s premier annual gathering.
• Regional festivals, concours, and club-sponsored corrals at major road races
• Driving schools, autocrosses, rallies, safety schools, and Club Racing.
• Free classified ads on the website and in Roundel magazine.
• Friends of BMW: A roster of fellow BMW CCA members who can offer coffee and conversation, repair tools, workspace, sometimes even help when you’re out on the road.
• Availability of a BMW CCA affinity credit card.
• Free BMW CCA decals available from the club office.
• Access to all areas of the growing online community at BMWCCA.org.

[TerminatorX5]

dude, you really need to get yourself a legal advisor that will advise you on your legal rights and their legal obligations... i can perfectly understand the hardship, the difficulties that are encountered on this long issue - but at this point, they are simply taking you for a fool... this is where i draw a line - i am nice, but i am not a fool...

you need to show them that you got some teeth, and that you have a bite - they need to come up with REAL answers, or you will bite some heads off... your saga is well documented with the time stamps on this forum, i would think you got some additional documents in your posession - it is time to take them, if not to a court, at least to an ombudsman - are you a member of the BMW CCA? they do have legal representation for the members who have issues with BMW dealers or the corporate.