X5 M Engine Fault Reduced Power Warning - Page 4

JKashat · #1 11-09-2010, 10:00 AM

Quote:

Originally Posted by paqs

Lack of quality control once again, hopefully that's fixed yours, what error codes did they get from the car.

The S3 X5 M engine is a variant of the N63 used in the 50i, there are many common components and hence could well be common inherent faults.

They didn't give me any paperwork or tell me any specific codes. Maybe when I stop back to get my black grille's and M roof rails I'll ask for a printout of the service.

paqs · #2 11-09-2010, 03:26 PM

Quote:

Originally Posted by JKashat

They didn't give me any paperwork or tell me any specific codes. Maybe when I stop back to get my black grille's and M roof rails I'll ask for a printout of the service.

I would get as much detail as possible as the engine fault warning can come up for all sorts of things, in case you get it again you need to know if its the same fault.

jasonrhcastle · #3 11-11-2010, 12:13 AM

Well, made it all of 300 miles since picking it back up and the warnings are back and becoming more frequent. Will be calling BMW assist and having it flatbead'd back to the dealer tomorrow. This is the 3rd in 5 weeks. Has been in the shop all of 4 full business weeks. I am going to be talking to my CA tomorrow and am asking for a conversation with BMWNA. This is my 4th BMW. I am very loyal, but will not be taking this vehicle back.

J

paqs · #4 11-11-2010, 04:52 AM

Sorry to hear you've still got problems, it seems BMW just pull things apart, change hoses and parts and then *hope* the fault has gone then let the customer test it, this is a disgusting way to operate, they need to properly diagnose the engine fault and find the exact issue.

Mine is still in the garage, no progress at all, its been there a week now parked up

jasonrhcastle · #5 11-11-2010, 02:56 PM

Just got off phone with BMWNA. Apparently, a new memorandum is being issued this or next week to BMW dealers about HPFP issues. Could not get the rep to directly specify that the X5 and X5M vehicles with twin turbos are directly effected. Have left a message with my dealer. I am very irritated and frustrated at this point. My vehicle had a MSRP of 102,000. Now in shop for over a month. Combined with poor design of rear fenders and chipping paint, I am starting to regret this purchase.

If BMW is reading this, I am very open to talking to someone about this issue. I am not looking to leave BMW, but with no open idea of what is occuring, and continuing guess work, I am running out of patience very quickly.

J

paqs · #6 11-12-2010, 01:41 PM

Quote:

Originally Posted by jasonrhcastle

Just got off phone with BMWNA. Apparently, a new memorandum is being issued this or next week to BMW dealers about HPFP issues. Could not get the rep to directly specify that the X5 and X5M vehicles with twin turbos are directly effected. Have left a message with my dealer. I am very irritated and frustrated at this point. My vehicle had a MSRP of 102,000. Now in shop for over a month. Combined with poor design of rear fenders and chipping paint, I am starting to regret this purchase.

If BMW is reading this, I am very open to talking to someone about this issue. I am not looking to leave BMW, but with no open idea of what is occuring, and continuing guess work, I am running out of patience very quickly.

J

Keep us posted on the HPFP memo situation.

The MSRP on the car including our VAT is the equivalent of US $133000 at todays exchange rate over here!

Mine has now just about been 2 weeks on road and 3 weeks off from brand new.

I have put my case forward for a replacement car, it seems like they are all hiding now, no one wants to talk, heads in the sand hoping it will go away.

They have now motorcycle couried the parts from Germany to the UK, in a panic effort to try and fix it, I emailed the dealer and BMW UK today, no response, left voicemail to BMW UK, no response, its a disgrace on a car costing this much.

Edit: BMW UK have emailed me back but are blatently ignoring my request for a replacement vehicle and assuming that I will take this one back after they've *fixed* it.

jasonrhcastle · #7 11-17-2010, 09:24 PM

HPFP is not the issue. That was checked at the very first visit to the dealer.

Engineer from design team working on my vehicle along with M division guys in Germany, I assume via computer, to decipher error codes. Word from dealer today was "to see what direction to head in next". My response, "the direction of a new vehicle".

I am fed up. Period. Just disgusting for such an expensive machine.

J

335xray · #8 11-17-2010, 11:04 PM

Quote:

Originally Posted by jasonrhcastle

HPFP is not the issue. That was checked at the very first visit to the dealer.

Engineer from design team working on my vehicle along with M division guys in Germany, I assume via computer, to decipher error codes. Word from dealer today was "to see what direction to head in next". My response, "the direction of a new vehicle".

I am fed up. Period. Just disgusting for such an expensive machine.

J

Jason,

I am sorry to hear of all the issues you are having with your M. If you don't mind me asking, what dealer is doing the repair work on your truck, BMW Store? I hope things work out for you. Another X5M or a 5 or 7 series if not?

X

paqs · #9 11-18-2010, 05:53 AM

Quote:

Originally Posted by jasonrhcastle

HPFP is not the issue. That was checked at the very first visit to the dealer.

Engineer from design team working on my vehicle along with M division guys in Germany, I assume via computer, to decipher error codes. Word from dealer today was "to see what direction to head in next". My response, "the direction of a new vehicle".

I am fed up. Period. Just disgusting for such an expensive machine.

J

That's bad news, mines also still at the dealer with the rejection letter although they still want me to take it back, when fixed, more like if fixed!!

Had the fault for nearly 4 weeks now and the car is only 6 weeks old.

What message do you see on the idrive and can you get the OBD fault codes from the dealer. Might not help but someone in the forums may be able to offer some tech advice.

On mine they are now changing the vanos unit on the end of the nearside inlet camshaft, as in their words, "its the only thing that could be wrong". I pointed out a multitude of other things that could cause it including software, ecu etc but they are only interested in their *assumption*.

I would not wish the experience of a new BMW on my worst enemy!

jasonrhcastle · #10 11-18-2010, 08:39 AM

BMW Store is not doing my service. I live too far away for it to be flatbed'd there. The dealership is being fantastic about the service. Almost bought this vehicle from this dealer, however, could not get anyone to email me or call me back to finalize. My only concern with them is will they be supportive in getting this resolved with a buyback. My understanding is that I have to go through the servicing dealer to get that done.

I have very little belief this will get resolved. There is just so much uncertainty about which direction to move in, which leads me to believe they dont understand this engine very well. As a result, considering I was going to move to the F10 M5 when my current lease was up, I am now giving that second thoughts as it uses a tweaked version of the same engine.

J