X5 M Engine Fault Reduced Power Warning

[jasonrhcastle]

Well, guess what happened on the way home... That's right. Engine Malfunction, Reduced Power.

Called the dealer. Informed them that the car would be coming back and they could keep it. Service manager informed me that BMWNA were still mulling over the idea of the buyback. Made it very clear that no longer just an option. I am not interested in anything else at this point. Had the car in my possession 10 days in 9 weeks.

J

[mswaz]

Originally Posted by jasonrhcastle

Well, guess what happened on the way home... That's right. Engine Malfunction, Reduced Power.

Called the dealer. Informed them that the car would be coming back and they could keep it. Service manager informed me that BMWNA were still mulling over the idea of the buyback. Made it very clear that no longer just an option. I am not interested in anything else at this point. Had the car in my possession 10 days in 9 weeks.

J

Sorry you are having to go through this. I do know how it feels but the good news is that they will surely step up to the plate now.

[Mr.Impatient]

Originally Posted by jasonrhcastle

Well, guess what happened on the way home... That's right. Engine Malfunction, Reduced Power.

Called the dealer. Informed them that the car would be coming back and they could keep it. Service manager informed me that BMWNA were still mulling over the idea of the buyback. Made it very clear that no longer just an option. I am not interested in anything else at this point. Had the car in my possession 10 days in 9 weeks.

J

If your state has a somewhat decent lemon law, you will certainly have the legal leverage here to insist on a new M.

Consult an attorney in your state. Often they will have an initial discusstion with you at no cost and, at least in CA, if you have the attorney write a letter or take further legal action, the attorney should take the case without cost to you (on a "contingency basis") as the automaker likley will be responsible for the attorneys' fees.

I believe BMW will step up, but you may have to push them to speed it up a little as they have no incentive to get it done quickly.

Best of luck to you.

[m5james]

Originally Posted by Mr.Impatient

I believe BMW will step up, but you may have to push them to speed it up a little as they have no incentive to get it done quickly

They should have the incentive to keep the customer happy...if that happens is a different story though.

[paqs]

Originally Posted by jasonrhcastle

Well, guess what happened on the way home... That's right. Engine Malfunction, Reduced Power.

Called the dealer. Informed them that the car would be coming back and they could keep it. Service manager informed me that BMWNA were still mulling over the idea of the buyback. Made it very clear that no longer just an option. I am not interested in anything else at this point. Had the car in my possession 10 days in 9 weeks.

J

This is why I rejected my car, the dealers seem incapable of fixing these engine problems, any indication as to what the engine fault is this time yet, is it the turbos again?

My new M won't be here until around March, don't mind the wait as I'm in a loaner for the duration so 3 months free motoring.

I do wonder whether I should have asked for the money back and bought something else, there seem to be too many issues with these engines.

Do you know what build date your M is, it should be stamped in the engine bay.